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This page sets out the legal framework that governs your use of name88. Access to our platform and services depends on your local law and the eligible regions we support — read these terms carefully before using your account.
Our legal terms govern every interaction you have with name88 — from account registration through to how your wallet activity is recorded. These terms apply regardless of which payment method you use, whether that is Nagad, Rocket, or Upay. Access to name88 services is conditional on your location and the laws applicable in your region. We do not make representations about availability in jurisdictions where online gaming activity is restricted or prohibited. By using your account, you confirm that you have checked your local law and that accessing this platform is permitted for you. Changes to these terms are published on this page; continuing to use your account after a change means you accept the updated version. If any provision is found unenforceable under local law, the remaining provisions continue to apply. For any clause you are unsure about, reach our support team through the contact paths listed on this page before proceeding. We keep records of accepted terms versions tied to your account for reference.
Understanding where these terms apply helps you know what is governed by name88 policy and what falls under third-party rules.
These terms govern registration, login, identity verification, and account suspension. Actions taken inside your logged-in account — including wallet management and session activity — fall fully within this policy.
Deposits and withdrawals made through Nagad, Rocket, and Upay are covered by our transaction policy. The payment provider's own terms also apply separately; we do not override those terms on their behalf.
All content published on name88 — game descriptions, policy pages, promotional notices — is subject to our content terms. We retain the right to update or remove content without prior notice.
External services linked from our platform, including payment gateways and game content from studios such as PG Soft and Microgaming, operate under their own terms. Our policy does not extend to those external environments.
You have practical rights in how your account data is held and used. You can request a copy of the personal information held against your account at any time by contacting our support team through the live chat or email route published on this site. If any detail — name, registered mobile number, or payment identifier — is recorded incorrectly, raise a correction request through the account settings page or via support. We will review and confirm changes within a reasonable timeframe. Disputes about a transaction or a policy decision can be submitted through our formal complaint path; we log every submission and respond to each one. Nagad and Rocket payment records tied to your account are available for review inside the transaction history section of your wallet tab.
Your account's transaction history is visible inside the wallet section after login. This includes deposits and withdrawals processed through Nagad, Rocket, and Upay, with timestamps you can check against your own payment records.
Navigate to account settings to update registered contact details. For changes to identity-verified fields, contact support directly and follow the verification steps shown in the form.
Submit a query about any policy clause through the live chat or email route listed on the support page. Reference the specific section you are asking about so we can route it to the right team quickly.
For account-level disputes or formal complaints, use the dedicated complaint path available through the support section. Every submission receives a reference number and a written response.
Policy questions and account-related legal queries can be directed to our support team through the channels published on name88. We do not operate phone lines; use the routes below.
Available through the help icon on any page of name88. For policy queries, describe the clause or issue in your opening message so support can connect you to the right response path.
Send account and policy questions to the email address listed on our contact page. Include your registered account identifier and the policy section your question relates to for a faster response.
The Help section inside your account covers common policy questions, wallet steps, and access eligibility. Check there first — many legal queries are answered without needing to contact the team directly.
We take the security of your account and the handling of your data seriously. Here is how the key areas work in practice.
Personal data you provide at registration — name, mobile number, payment identifiers for Nagad or Rocket — is used only for account operation and verification. We do not sell or share it with unrelated third parties.
name88 uses cookies to maintain your session and remember preferences. You can review and adjust cookie settings through your browser. Essential cookies required for login cannot be disabled without affecting account function.
Your account is protected by password authentication and, where enabled, additional verification steps visible in the security section of your account settings. Never share your credentials; we will never ask for your password by chat or email.
We retain account records for as long as required by applicable policy and any relevant regulatory obligation. To request deletion or a retention review, submit a written request through the email support route listed on this page.
Answers to the questions we receive most often about policy, data, and account rights on name88.
Access to name88 depends on your local law and the eligible regions we support. If accessing online gaming platforms is permitted under the laws applicable to you, these terms govern your account. You are responsible for checking your own eligibility before using the platform.
Contact our support team through the email route on the contact page and request a data copy. Include your registered account identifier. We will confirm receipt and provide the relevant records in line with our data handling policy.
Yes. For basic details like your registered mobile number, go to account settings after login. For identity-verified fields, contact support directly and follow the correction steps shown in the form — we confirm changes once verification is complete.
Transaction records tied to your account are retained for the period required by our data retention policy, even after account closure. You can request a statement of your transaction history before closing by contacting support through the email or live chat route.
Use the complaint path in the support section of name88. Describe the decision you are disputing, include your account identifier, and reference the relevant policy clause if you know it. Every complaint receives a reference number and a written response from our team.
Changes to these terms are published on this page with the effective date. We recommend checking it periodically. Continuing to use your account after a published change means you accept the updated version. If you disagree with a change, stop using your account and contact support.