App / Live
name88 is transparent about the information we collect when you open an account, place a bet or move funds through Nagad, Rocket or Upay. This policy sets out exactly what we hold, why we hold it, and the choices available to you — with access and eligibility subject to your local law and applicable regions.
When you create an account on name88, we collect the details you submit during registration — name, contact information and any wallet identifiers linked to Nagad, Rocket or Upay deposits. We use this information to verify your account, process transactions and keep your activity history accurate inside your wallet ledger. We also collect device and session data when you browse the lobby or access sports markets from a mobile browser, including IP address, browser type and session timestamps. This technical data helps us maintain platform stability and detect unusual activity on your account. We do not sell personal data to unaffiliated third parties for marketing purposes. Where we share data with service providers — for example, payment processors handling Nagad or Rocket transfers — those parties are bound by confidentiality obligations consistent with this policy. Data retention periods follow the requirements imposed by the jurisdictions in which we operate, and your access to certain features depends on local law and eligible regions. If you have questions about a specific data category, our support route is available through the contact paths listed in this policy.
Nagad transaction identifiers are recorded in your account wallet ledger to match deposits and withdrawals against your balance history.
Rocket transfer references are stored for transaction reconciliation and are accessible from your account statement inside the wallet section.
Upay payment records are retained in line with applicable jurisdiction requirements and are visible within your account transaction history.
Session metadata — browser type, IP address, device model — is collected each time you access the platform. This data supports account security checks and is not shared for advertising purposes.
This privacy policy covers data collected and processed by name88 directly — through your account, your transactions and your browsing activity on this platform. It does not extend to third-party websites you may reach through links on our pages. Scope depends on how and where you access the platform, with eligibility subject to local law and your applicable region.
All data gathered when you log in, update profile fields or navigate the authenticated lobby falls inside this policy. Account-level privacy settings are managed from your profile page.
Deposits and withdrawals processed through Nagad, Rocket or Upay are recorded under this policy. Transaction records are held for the retention period required by applicable jurisdiction rules.
Browsing data generated when you view sports markets, casino categories or game lobbies on name88 is covered here. This includes page-view logs and session duration where collected.
External payment processors, game studios and any site you navigate to by following an outbound link operate under their own policies. name88 is not responsible for data practices on those external services.
Your account gives you several direct ways to review and manage the personal information we hold. From your profile settings, you can check the contact details and wallet identifiers currently on file — including any Nagad or Rocket references linked to your account. If something is incorrect, the account edit fields let you submit updated information; changes take effect once saved and verified through the process shown on screen. For requests that go beyond in-account edits — such as asking what data categories we hold, querying a retention decision or requesting deletion where applicable law permits — you can reach us through the support contact routes listed in this policy. We aim to acknowledge data requests promptly and will follow the process described in our published policy. Eligibility for specific data rights depends on the jurisdiction in which you access the platform, so the scope of available actions may vary depending on local law and your eligible region.
Open your account profile to see the personal details, contact information and wallet identifiers currently stored. Transaction history for Nagad, Rocket and Upay is available in your wallet ledger.
Use the edit fields in your account settings to update name, contact or payment references. The platform confirms changes once the on-screen verification step is completed.
If you want to know which data categories we hold or why a record exists, contact us through the published support route. We will explain the basis for holding that data in our response.
For deletion or restriction requests where local law permits, submit the request through live chat or the email contact listed under the support section of this policy.
If you have a question about this privacy policy, need to submit a data request or want to flag a concern about how your information is handled, the routes below are the ones published on name88. Use the channel that suits you — responses follow the process described in our published terms, and eligibility for certain actions depends on your local law and applicable region.
Open the live chat widget from any page on name88 and select the account or privacy topic. This is the quickest path for straightforward data questions or account-level corrections.
Send detailed data requests — including deletion or correction queries — to the support email address published in the contact section of name88. Include your registered account identifier so we can locate your record.
The help centre accessible from your logged-in account contains published articles covering data categories, cookie use and how to manage wallet information linked to Nagad, Rocket or Upay.
name88 applies access controls, encryption in transit and internal data-handling procedures to keep your information secure. Cookies are used to maintain your logged-in session, remember language and region preferences, and support analytics that help us understand how the lobby is used — not for cross-site advertising profiles. You can manage cookie preferences through your browser settings at any time. Retention periods for account and transaction data are set in line with the jurisdictions we operate in, and data is not kept longer than those periods require. For any change to this policy, we publish an updated version at this URL; continued use of the platform after a policy update constitutes acknowledgement of the revised terms. Access and rights under this policy depend on local law and your eligible region.
Information exchanged between your device and name88 — including wallet identifiers for Nagad and Rocket — is encrypted in transit. This applies whether you are on mobile browser or desktop.
Session and analytics cookies are active when you use the platform. You can adjust or clear cookie permissions through your browser's settings menu without losing your account data.
Account records, transaction logs and device data are held for periods set by applicable jurisdiction rules. Once a retention period expires, data is removed from active systems in line with our internal schedule.
When this privacy policy is revised, the updated version is posted at this page address with a visible change date. We recommend checking back periodically, especially after major account or payment changes.
These are the questions we receive most often about how name88 handles personal data, account records and your available choices under this policy. If your question is not covered here, reach us through the contact routes listed in the support section above.
We collect the details you enter during registration — name, contact information and any wallet identifiers you link, such as Nagad or Rocket numbers. We also collect device and session data when you access the platform from a mobile browser or desktop.
Yes. Transaction references for Nagad, Rocket and Upay deposits and withdrawals are recorded in your account wallet ledger. These records are retained for the period required by the jurisdiction rules that apply to your account.
Your account profile and wallet ledger show the core personal and transaction data we hold. For a broader data request covering categories not visible in the account panel, contact us through live chat or the support email address published on this site.
Open your account settings and use the edit fields to update contact details or wallet references. Changes are confirmed once the on-screen verification step shown in the account area is completed. For corrections that require our team's action, submit a request through the live chat or email route.
We share data only with service providers necessary to operate the platform — such as payment processors handling Nagad or Rocket transfers. Those providers are bound by confidentiality obligations. We do not sell your personal data to unaffiliated parties for marketing or advertising.
Cookies maintain your logged-in session, store region preferences and support anonymous analytics. You can adjust or remove cookies at any time through your browser settings. Turning off certain cookies may affect session behaviour but will not delete your account data.
Submit a deletion request through the live chat or email contact published on name88. Eligibility for deletion depends on your local law and applicable region. We will explain which data categories can be removed and the process that applies to your account.